JLL supports the Whole You, personally and professionally.
Facilities Manager.
Facilities Manager, managing 3 sites in the Mexico and a group of 4 employees. Position is located in Ciudad Juarez.
**Main Roles and Responsibilities**:
Required Experience in Maintenance and General Services in Industrial Plant
Establish strategy and direction for site operations (Facility Management) consistent with client goals and align team accordingly (Maintenance and general services)
Coordinate the operational aspects of the properties in a manner, which protects, maintains and improves the value of the client's assets.
Inspect properties four times per year or as needed to determine condition and extent of service required
Develop and manage annual operating expense budgets; Provide written variance analysis and forecast to client
Develop property specific multi-year capital improvement project plans; manage the process to complete the projects
Manage third-party contractors/vendors engaged in operating and maintaining properties
Team with Contract Manager to bid and contract for scheduled and operational maintenance and project services
Transform existing operational practices to leverage tools, processes, relationships, best practices to ensure service delivery is high efficient and effective.
Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with the performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
Employee Management
Work with Account Director to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality of service delivery and further the client partnership.
Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity. Motivate employees with recognition and career growth opportunities.
Ensure optimal roll out and training in the use of standard of tools, processes and systems where possible: Facility computerized maintenance management system. Ensure facility compliance with use of the new tools.
Work with the Account Director to source employee career growth and development opportunities within or outside of the account. Understand employees career growth aspirations to enable matching of firm needs with employee abilities.
Service Delivery
Leads the facility organization to perform in accordance with the Service Level Agreements, achieve the Key Performance Indicators and score favorably on the client satisfaction surveys.
Administrate contract services including all major facilities operations as well as Critical Environments and services, HVAC, Fire Life Safety, janitorial, pest control, landscape and other services
Optimize service call responsiveness
Ensures reliability of conveyance equipment and building infrastructure supporting operations by completing preventive maintenance and reactive work orders.
Ensure properties in the regional portfolio pass the management, operations and financial audits
Financial Management
Develop and maintain operating budgets for all sites, meeting targets as defined in KPIs
Meet facility specific cost savings targets to contribute to the account achieving significant savings in year one and two of outsourced operations.
Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
Work with finance and accounting professionals to produce on time and accurate reports, including cost savings initiatives, variance analyses, etc.
Skills/Qualifications
Mechanical or electrical engineering or related field.
Minimum 5 years direct supervision of multi-building operations required.
Experience in managing multi-site locations, vendors and capital projects
Experience of Subcontractor management
Experience with Health and Safety legislation
Computer skills (MS Office, CMMS, AUTOCAD, etc.)
Superior client relationship management skills
Ability to plan and manage within budget and time constraints
Strategic thinker with strong implementation orientation
Understanding of commercial leases, contract documents and routine accounting methods
Familiarity with and understanding of building systems
Ability to multitask and work without direct supervision
Strong organizational skills and collaborative management style needed.
Superior financial skills and budgeting experience is a requirement
English Advance Level, Able to establish a business conversation and written documents
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in ove