**About the job**:
MCC has extensive experience in the manufacturing and delivery of high-quality semiconductors products, including extensive marketing and sales network throughout the world: China, Americas, EMEA, APAC.
We are looking for an experienced Field Application Engineer (FAE).
The FAE will be responsible for the technical support of our customers and Channel partners, primarily in the Americas region, with a clear focus on Discrete Semiconductor products (Diodes, MOSFETs, BJTs, IGBTs, SiC Technology, TVS & ESD protection Diodes)
- Work with MCC distribution partner and customers technical team to achieve design-win´s and increase account penetration.
- Special focus on SiC (Diodes/MOSFETs) and IGBT products.
- Support the sales teams in identifying new opportunities by maintaining excellent relationship with customer's technical team.
- Interface with R&D and Product Marketing on new product definition and technology requirements.
- Collect and summarize market intelligence information and provide feedback to the respective product team.
- Work with a team regionally or globally to achieve assigned tasks and objectives.
- Attend and actively participate in strategic region meetings.
**Job Qualifications**:
- Minimum BSEE/BSME or equivalent of 5 years of hands-on experience across major components of semiconductor solutions with focus on power management.
- Sound experience in technology sales.
- Understanding of the semiconductor industry market forces and dynamics.
- Ability to converse with sales and marketing managers about basic business issues.
- Effective communication, presentation, organizational and negotiation skills.
- Ability to manage multiple projects and activities at one time.
- Negotiation skills with customers facing technical challenges.
- Must be able to speak, write, read in English.
Job Location: Mexico, Guadalajara
**Competencies**:
- Customer Service - Manages difficult or emotional customer situations. Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Meets commitments.
- Design - Generates creative solutions; Translates concepts and information into images: Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.