.**The Opportunity**:QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.**The Role**:As we continue to grow as QuidelOrtho, we are hiring for a Field Application Specialist in New Mexico/El Paso, TX. The Field Application Specialist is the front-line resource responsible for providing technical and sales support to Clinical Laboratory (CL), Transfusion Medicine (TM), and Automation sales within a geographic territory or list of named accounts. Responsible for driving solution implementation, providing both proactive and reactive customer support, optimizing customer laboratory configuration, and contributing to ultimate retention and menu expansion of current customers by teaming with Acute Account Managers (AAMs) and Strategic Account Executives (SAEs), as applicable. This is a remote position covering the New Mexico/El Paso, TX territory.**The Responsibilities**:- Customer Retention: Maximize customer retention rates by ensuring customer satisfaction, executing pre-defined customer touch point/call plan, leading customer training (on-site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework- Menu Expansion: Proactively team with AAM & SAE to identify and close menu expansion opportunities- Strategic Planning: Team with AAM & SAE to align on and execute strategic plans that prioritize, retain, and expand current CL and TM accounts