Field Engineer 2

**We Believe in Better!**We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe**What success looks like in this role**:- WorkPlace: On site: _**_Tultitlan, México _**- Provides support for Enterprise products- Provides support for software, hardware and networking support for desktops, laptops and servers- Installs and maintains PCs and associated software, networks, servers and peripherals- Maintains a high degree of professionalism in actions, demeanor and dress.- Ensures customer satisfaction throughout the service delivery transaction- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system**You will be successful in this role if you have**:- High school degree required- 2-4 years of hands-on technical experience- Knowledge and experience working with Dell Server, Dell EMC- Knowledge and skills in general HWTechnical English: understanding and readingLI-AO1