The Field Service Engineer is responsible for responding to customer calls and completing technical service tasks such as equipment installation, debugging, programming, commissioning, calibration tasks, corrective maintenance, and other duties as assigned. The role involves instructing customers on how to operate equipment and performing operator-level troubleshooting related to wire harness automation equipment.Functions:Troubleshooting problemsImplementing equipment improvements and providing on-site trainingTask scheduling at each job siteEnsuring adherence to facility safety requirementsCreating in-depth technical reportsProviding technical support for equipment maintenance and customer inquiriesKeeping track of parts inventoryResponding quickly to customer service requests and maintaining good customer relationshipsSolving mechanical issues of automation equipment, recording issues, providing feedback, and documenting lessons learnedAssisting designers or customers in analyzing issues and providing solutionsRequirements:US VISA RequiredIntermediate English (ability to communicate with the technical team)Clear communication skills with team members and clientsDriver's LicenseGood working knowledge of computer software and hardware (PLCs, drivers, HMI)Task management and organizational capabilitiesAvailability to travel within Mexico and globally (NA, LATAM, ASIA, Europe)Mechanical and Electronics abilitiesEducation Requirements:Electromechanical Engineer, Mechatronics Engineer, or related field1 year or more of experience in mechanical debugging or maintenance of customized automation equipmentJob Type: Full-timeSalary: $25,000.00 - $29,000.00 per monthBenefits:Savings fundFlexible hoursMajor medical expense insuranceCompany phoneWork from homeFree uniformsFood vouchersAdditional Compensation:Annual bonusAttendance bonusPunctuality bonusWork Schedule:Monday to FridayApplication Questions:Do you have a valid US VISA?How much experience do you have in mechanical assembly of machines?Experience:Automation tools: 1 year (Required)Language:English (Required)Willingness to Travel:75% (Required)Work Location: On-siteExpected Start Date: 04/11/2024#J-18808-Ljbffr