.Field Service Engineer - High Pressure PumpsJob DescriptionDanfoss offers you the unique opportunity to join a professional global company with a clear growth agenda and a purpose of helping customers, industries, and cities fight climate change.We are looking for a Field Service Engineer to provide technical and application support to internal and external sales and customers including OEMs, system integrators, Distributors, and after-sales support (including product selection/support, commissioning, training, troubleshooting, servicing, and repair) for Danfoss High-Pressure Pumps products in the North and Central America regions.
This position will not be eligible for relocation benefits.Job ResponsibilitiesResponsibilities for this position include, but are not limited to, the following:Provide technical product advice and post-sales support to internal and external customersWork closely with Danfoss High-Pressure Pumps Sales to demonstrate the value of High-Pressure Pumps, Energy Recovery Devices, and Valves.Provide technical support as well as backup to customers on commissioning support (including creating and maintaining customer drawings and specifications), product queries and technical issues, and processing of service/warranty claims.Conduct product training for internal/external Sales, customers, wholesalers, Sales partners, and service partners.Carry out activities in accordance with Danfoss quality procedures.Plan and coordinate all resources required for timely completion of routine repair and maintenance activities.Plan and manage all engaged external providers, who provide specialized servicing for high-pressure loop qualification and testing activity.Provide frontline support for technicians.Key Requirements:Preferably a minimum of 5 years experience in the desalination industryMinimum Associated technical degree in Engineering or relevant years of industry experience in Mechanical/Mechatronics/Electronics & Control System EngineeringIndependent, self-motivated, self-organizedResults-oriented and eager to contributeAbility to effectively present information in one-on-one and group situations to customers and coworkers.Good communication skills.
English and Spanish are mandatory.Knowledge and experience in High-pressure applications (Sea Water Reverse Osmosis as an example)Able to work calmly under pressure – experience in commissioning activitiesAbility to travel up to 75% of the time, sometimes at short notice.At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making.
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