.DescripciónPosition Description Field Service Lead Raleigh, NCCollaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with, other curious, creative 3Mers.One of the best parts of my job eling the impact of, 3Mers collaborating around the world and seeing the difference they're able to make in people's lives. Julie Bushman, executive vice president of International Operations at 3MThis position provides an opportunity to transitiom other private, public, government or military environments to a 3M career.The Impact You'll Make in this RoleThis position is responsibr providing leadership in a service location and the training of employees and customers associated with their location.Also requires customer service in the delivery, pickup and service of medical equipment including loading and unloading of that equipment in company vehicles. Responsibilities include administrative duties including performing and assisting in maintaining inventory of products, parts, disposables and supplies. In the absence of service center management, the individual in this position serves as the service center designee and assumes the associated responsibilities.Aseld Service Lead you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Training other service center employees with respect to operational protocols and processes and training customers on 3M product and processes through basic troubleshooting protocolsEnsuring adherence of operational compliance of self and team to company and departmental policies and procedures to maintain a safe work environmentProviding input on employee performance as appropriate and oversight of tcility to include administrative duties to operational requirements complianceOverseeing of local business operations to include metrics and required use of couriersPreparing medical equipment (cleaning and disinfecting), disposables and documentatir use and return and executing researr missing & misplaced equipmentPrioritizing equipment needs to execute daily customer support needs, including quantity, tiame and resourceallocationLoading & unloading medical devices and suppliesProcessing documentatir delivery and retrieval of products.Maintaining appearance cilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure.Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location