Field Service Tech I

Detalles de la oferta

.Gaming:Welcome to the world of land-based gaming. Light & Wonder's gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position Summary- Delivering on company goals and objectives- Ensure cosmetic appearances of all devices are up to Light & Wonder and our customer standards- Ensure every game conforms to all company specifications- Perform Preventative maintenance on VLT's (Video Lottery Terminals), ETG's (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards- Maintain inside and outside appearance of the games. Ensuring they are kept clean and are attractive to guests- Verify and set all game options and parameters in accordance with customer and Light & Wonder specifications- Ensure proper operations of the VLT's, and ETG's via diagnostic tests, software settings, and functional testing- Where applicable, assemble and prepare accessories for installations per change order- Install/Service Light & Wonder equipment in accordance with customer and company specifications- Adhere to established workmanship standards, policies, and procedures of field service- Maintain a neat and orderly work environment (customer site, office/workshop, etc.)- Follow proper safety procedures (vehicle safety, loading games, ladder use, and electricity)- Ensures all tools and equipment used by the employee are kept in proper, safe, and working condition- Stay current with all Light & Wonder Field Advisories and eLearning- Complete accurate Incident Reports in accordance with the Gaming Commission and company standards- Complete required maintenance records in a clear and precise manner- Complete detailed daily/weekly tech logs- Seek out information to become proficient on new technology- Navigate Management Terminal (MT) daily to verify VLT status- Review customer issues with management, and technical lead as they arise- Maintain a pleasant and helpful attitude around customers at all times- Perform other duties as required**Qualifications**:Qualifications:- Must be at least 21 years of age- Must have and maintain a valid driver's license or state identification- Ability to obtain and maintain gaming licenses as required- Must be able to lift and carry 50 lbs


Salario Nominal: A convenir

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