Job Description - Field Services & Asset Management Director (0090HN) Greenstruxure has an opportunity for a Field Services & AM Director in our Punto Valle location.
GreenStruxure is a partnership combining Schneider Electric's industry-leading energy management and microgrid expertise with Huck Capital's sustainability-focused investment and operational focus. This partnership creates an innovative alternative for building owners and operators who want to transition to renewable energy to lower emissions, increase resiliency, and reduce costs, without investing in renewable energy assets and relying on specialists to operate the microgrid.
What do you get to do in this position? Showing a strong customer satisfaction and efficiency acumen, combined with an excellent capacity to evaluate and appreciate technical situations and a proven ability to drive resolution of complex issues, GreenStruxure's Director of Asset Management and Field Services organizes and manages the teams in charge of ensuring that assets under management are kept in perfect operating conditions and outperform their expected production. This is achieved in the cost framework defined upstream during the brick development process, supported by contracts with all third parties involved, OEM partners with warranties covering the equipment they supply, and O&M service providers for all operations.
He/She will engage and coordinate internal or external resources needed, demonstrating a strong direct and functional management capability.
He/She leverages internal and external tools made available by the organization and keeps his team to the highest levels of training on these tools.
In collaboration with Energy Asset Operations and Engineering SMEs, the Field Services & Asset Management Director is responsible for:
Participation in the selection and definition of the bricks to optimize the TCOService strategy to support the expected performance of the asset over its lifetimeAsset Management Plan definitionServices operations execution strategyNegotiation of service contracts with O&M to execute the AMPNegotiation of warranties with OEM supporting the AMPParticipation in the specification of the Service tools and dedicated applicationsAsset Management Plan Cost Estimates for special projects (when assets are not covered in the asset brick library) to support a quoteSupport the project cost optimization once the project is in the tendering/negotiation phase, when applicable.During asset operations Interactions with Offtakers and Asset Owners, whatever the nature of the request, outbound or inboundWhen appropriate, monitoring of asset performance in the digital platformLog Case management (Registration, qualification, scheduling, dispatch, updates)Service requests & operations management with appropriate owners (internal or external), preventive or corrective, onsite or remote when possibleManagement of OEM warranties, onsite intervention, spare partsFulfillment of service contracts by O&M providersTraining and work delegation with team membersQualifications We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
This job might be for you if you fit the following requirements: Master's degree in Computer Science, Electrical Engineering, or related field (optional)Direct management of a team of tech support individuals (starting with 3 FTE, potential to scale with the business)On-demand expert resources in Engineering team to address complex technical casesCMMS, ERP, internal tools (BTGO)10-15 years industry experience (Renewable Energy, Utility, Solar & Storage, EAAS)O&M experience in renewables appreciatedCustomer support & Field Service management experience is a mustDirect and functional management experienceAble to live in Monterrey, Nuevo Leon, MexicoAble to work under Hybrid scheme – work from home policy for 2 to 3 days max/weekInternational travel will be required on a regular basis (20 to 40% of time)Working across time zones may require flexibility in working hoursSchneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer. Click to find out more about working with us: http://se.com/mx/carreras We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.
Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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