.If you're looking for a career where you can make a real impression, join GSC HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of**Finance Operations Managers****Main activities**:The role demands following list of responsibilities:- End to end understanding of the process within the agreed timelines or learning curve.- The level of performance is in sync with the target set as per the SLA/KPI.- Update/maintain the Process manuals and Standard Operating Processes.- Understanding of production system support tasks performed during Daily, Monthly, Quarterly and Year-end close.- Provide functional SME input for the Finance Operations supporting the line finance users and business partners.- Manage production issues & resolution and communicate & escalate any challenges to Finance/Business Users, Regional IT teams in a timely manner.- Support activities includes assisting in UAT of new enhancements, transition of changes from project to BAU and other advisory roles.- Coordination with IT and other pertinent upstream and downstream- Ability to support the USERs with Complex User Queries.- Ability to support Business & GFOC management with timely system updates.- Partnering with the Change team with various system updates and changes.- Ability to multi-task and may be required to help in business as usual of similar systems.- Responsible for the coordination and governance of controls used in the system.- Has the ability to standardize a process by suggesting the best practices.- Idea and awareness of implementing various automation tools to reduce manual efforts.Requirements**Knowledge & Experience**- Techno-finance professionals with 6/7 years of experience in the Banking industry under finance environment.- Knowledge of Financial Transformation Platform (FTP) or PeopleSoft GL- Ability to understand the workflow of accounting functions and system processes like General Ledger/Account Reconciliation/Metadata/Accounting Business Rules/Taxation/Security/Reporting.- Complete knowledge of SOX and Audit Controls related to process management.- Ability to comprehend, interpret and transform huge volume of finance data.- Experience of Process Streamlining using automation tools (like Xceptor/PYTHON/BLUE PRISM/QTP)- Awareness or experience of working/implementing Google Cloud Technology.- Familiarity with Process integration.- Proficient with MS Office.- Ability to lead, motivate and empower a bigger team. Can provide timely feedback, demonstrates good leadership ability.- Ability to provide excellent customer service and has skills with impeccable stakeholder management across multiple regions.- ¡You'll achieve more when you join HSBC!_At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member