.Epicor Software Corporation – Monterrey, NLThe Finance Operations Coordinator is responsible for supporting the business process execution in the Finance Operations group. Also, will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.What you will be doing:Entering invoices, sales or support contracts, or setting up projects in the IT system of record.Learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer.Process contract, project, account changes and cancellations.Process contract migrations between customers or due to legal changes.Research account inquiries, such as billing, credits or contract/project adjustments.Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis.Audit billing data prior to billing.Upgrade Mappings and Contract Setup.What you will likely bring:Demonstrated ability to work both independently and within a team.Good written and verbal English communication skills.Proficient in MS Office and computer systems.Demonstrates excellent customer service.1+ years applicable experience and demonstrated success/knowledge.About EpicorAt Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.Global Mobility: Comprehensive support for international relocations and permanent residency processes.Equal Opportunities and Accommodations Statement: Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in