**General information**:- Office (s)- Monterrey, MEX- Date Published- Monday, November 13, 2023- Country- Mexico- Job ID- 23369- Function- Legal & Administration- Recruiter- Cortes Prieto, Alexandra**Description & Requirements**:**Role Summary/Purpose**:- The Finance Ops Intern is responsible for supporting the business process execution in the Finance Operations group. Activities may include entering invoices, entering sales or support contracts, or setting up projects in the IT system of record; learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer. Fin Ops Coordinator will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.**Essential****Responsibilities**:- Create invoices, contracts, projects in the ERP system- Make discrete updates to accounts, projects, contracts, terms based on specific instructions- Maintain system records- Process contract, project, and account changes and cancellations- Process contract migrations between customers or due to legal changes- Research account inquiries, such as billing, credits or contract/project adjustments.- Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.- Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis.- Audit billing data prior to billing.- Upgrade Mappings and Contract Setup- Ensure entitlements are setup correctly for support**About Epicor**At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.**Equal Opportunities and Accommodations Statement**Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okayWe are an equal-opportunity employer.- #LI-AC2
