.Financial Services SpecialistFinancial Services SpecialistApply remote type Hybrid locations Mexico, Monterrey time type Full time posted on Posted Yesterday time left to apply End Date: January 31, 2025 (30+ days left to apply) job requisition id JR100352Duties & Responsibilities:Manage a portfolio of accounts receivable for an assigned territory.Contact customers to obtain promises to pay and follow up on the status of payments, or determine reasons for non-payment and escalate if necessary.Serve as a liaison between customers and field sales/service teams to resolve disputes and initiate credit memos as needed.Contact customers to resolve past due balances prior to release.Secure purchase orders from customers when required.Perform AR/Collections reporting and analysis.Enter electronic invoicing for customer accounts.Conduct account reconciliation: provide back-up detail, submit tie-offs, and refund requests as needed to clean up account balances.Review current account status, obtain payment commitments, and document all relevant information in internal account systems.Knowledge, Skills & Abilities:Attention to detail and excellent analytical and problem-solving skills.Proficient in data entry.Excellent customer orientation.Ability to work independently and as part of a team in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness.Strong communication skills, with the ability to work and communicate effectively with all levels of the organization.Adaptability and willingness to learn new skills/tasks.Comfortable working with targets.Fluent in English, with advanced written English skills.Qualifications:2+ years of applicable experience.Bachelor's degree preferred or High School diploma with experience in the field.About EpicorAt Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.We're Proactive, Proud, Partners.Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.Competitive Pay & BenefitsHealth and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally