.Job SummaryAre you passionate about developing and growing a sales portfolio for industry-leading customers?
Do you aspire to be part of the team that drives big wins for a global organization?IFF is the global leader in supplying Food Ingredients and Flavors, and we are constantly looking for new challenges and developing new-to-world solutions that answer them.
We are now looking for a dynamic individual to join our Mexico and Central America Commercial team as an Account Manager.Responsibilities/DescriptionUnderstand specific market and customer ecosystem including activities, strategies, brands, markets, consumers via different sources.Develop multi-level cross-functional customer relationships with key customer decision makers/influencers.Contribute/lead commercial negotiation (e.G., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts).Maximize potential advantage to IFF while delivering optimal solutions to customers (GP improvement, catalogue optimization, complexity reduction, etc.
).Ensure customer supply chain requirements, processes, and KPIs are well communicated to IFF Operations to ensure we meet customer needs.Understand customer regulatory requirements/changes and update data to GRA and input to project management system.Act as the main customer point of contact in all matters.Demonstrate IFF Culture Principles and live our values.Manage and/or mentor junior team members/peers, and onboard and coach new team members.Influence stakeholders to align on shared objectives.Lead projects through effective communication and collaboration with key external and internal stakeholders.Ensure objectives are aligned to the business, and personal development plans are in place.Proactively solicit and give feedback to nurture high-performing teams.Demonstrate leadership courage by challenging the status quo and holding self and others accountable to always doing the right things.Develop commercial strategy for allocated customer portfolio.Build and execute account plans successfully.Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan.Define and suggest the required account resources, investment, and relevant service model to support the account.Effectively communicate the account plans with stakeholders including internal and external team members.Review/update the progress of account plans versus KPI targets.Ensure accurate monthly sales forecast to allow for effective operations planning and financial analysis.Conduct retrospective reviews on project wins and losses.Review brief and ensure all objectives and parameters are clear.Influence customer brief definition to IFF's advantage