3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsAmazon Logistics is looking for a Fleet Program Specialist for their Last Mile team to support transportation capacity efforts and the quality of transportation vehicles. #AmazonMexico Key job responsibilities -Operational leadership in regional multi-site continuous improvement programs and cost improvement opportunities, while maintaining positive working relationships with operations leadership. -Boost adoption of processes that support delivery training and audit mechanisms to maintain high standards. -Support program/product team to deploy and adopt service policies and influence the overall program to achieve business objectives in a timely manner. -Provide operators' input to develop workflows that will achieve compliance to processes. -Serve as a liaison between operators to ensure fleet products launches and standards adoption. -Drive the fleet safety, security, and productivity initiatives in the stations. -Work with stations and other business functions to identify and consolidate vehicle demand in regards to peak and ramp times. -Work with teams in communication of local business needs and understanding of last mile vehicle strategies. -Monitor regional pipelines and readiness to ensure sufficient capacity is available and escalate on time to avoid shortfalls. -Ensure that delivery orders are executed on time in full and in line with highest quality standard. **Travel expectations for this role will be approximately 40%** This role needs to work in shifts if required (2 or 3 days a week, the shift may fluctuate within the range of 8:00 am to 5:00 pm or of 10:00 am to 7:00 pm, depending on the Delivery Stations' requirements and the Team's priority). Work journal Monday to Saturday.- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules