.American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.Get to know the businessGeneral Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.The claims function is meant to be a partner to the business segments, offering support, expertise and partnership. The existing diversity of the business portfolio demands from the claims role specialized expertise in the different business areas. The FNOL claims team works with the business to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Claims has the responsibility of delivering and materializing the product offer and promise. It is necessary to replace the vacant position due to the SLA that we have with our internal clients, in order to maintain the quality and response. As well as the distribution of work among the claims team according to reasonable volumes.About the roleWhat you need to know:Job SummaryThe FNOL Analyst reports to the FNOL Claims manager.The primary purpose of the job is the initial recording of FNOL (first notice of loss) information. The FNOL analyst is responsible for the proper record and processing of this information ("conversion de pre-denuncia") for all LOB´s, opening the different coverage affected in each policy, creating reserves and closing claims at CWP (Closed without payment).All these tasks are conducted based on the initial analysis of the information coming with the FNOL.What we're looking for:Key responsibilitiesData analysis for new claims received.Sise´s data Validation entered in FNOL module ("Pre-denuncias") as well as selection of the coverage to be affected for recording ("conversion").Initial reserving.Policy application or search in OV.Non-recorded Monthly Review. (Claims that have not been registered ("convertidos").Payment of Fees in VBA claims.Documentation and reportingLoss Notice and acknowledgement letter generation then sent these via mail to customers and brokers.Policy request and sending it by email to external adjusters, analysts, and support within the OneView tool, in all cases.New claim advised report (obtained from Cognos tool)