The Fraud Investigator is responsible for supporting activities of the Company's fraud program. This job involves highly complex duties and independent decisions, including identification, investigation, and resolution of high Fraud or sensitive fraud cases, root cause analysis of fraud losses, and quality assessment, monitoring and reporting. Routinely requires decision making not defined by established policies and procedures.
**ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to**:
- Performing duties related to planning, conducting and documenting inquiries into allegations of mortgage fraud, including single or multifamily originations, servicing, and other frauds involving CMG.
- Conduct detailed investigations for integrity issues, misrepresentation, and fraud when suspected.
- Gathering evidence, analyzing information, documenting findings, interviewing witnesses, and preparing and drafting SAR's.
- Utilizing resources and systems to obtain evidence which include but are not limited to; open-source sites such as; Facebook and Instagram.
- Preparing written investigation summaries.
- Enter findings, dates of investigation, and pertinent notes in all tracking systems.
- Complete Suspicious Activity Reports in a timely manner to ensure compliance with federal regulations.
- Provide direction to internal divisions on handling of suspected mortgage fraud, potential misrepresentation and/or suspicious activities.
- Identify internal control weakness and recommend actionable mitigating strategies.
- Conduct channel or individual specific target reviews identifying fraud trends and making recommendations surrounding continuing and/or discontinuing business relationships.
- Prepare notices to Correspondent Lenders and Brokers with continued communication throughout the appeal/denial process.
**PREFERRED QUALIFICATIONS AND EXPERIENCE**:
- Bachelor's Degree in related field with 5+ years of fraud experience.
- Excellent verbal, written and interpersonal communication skills.
- Strong attention to detail and accuracy skills.
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
- Microsoft Office (Word, Excel, and Outlook) skills.
- Mortgage fraud investigation experience.
- Previous experience writing Suspicious Activity Reports (SARs).
- High level of integrity and confidentiality required.
- Team oriented.
Pay: $22,000.00 - $30,000.00 per month
Work Location: In person