This is a remote position.
We are looking for a full-time, freelance Outbound Sales Representative to join our Client's team. Our client is a fast-growing restaurant brand specializing in fresh Hawaiian Asian fusion cuisine, with a focus on delicious and premium poké. They are passionate about delivering an exceptional dining experience through our innovative menu and vibrant branding. As they expand, they are looking for a talented sales person to join their team and help grow their catering business. The Outbound Sales Representative will provide an exceptional customer experience by being highly skilled at uncovering our customers' needs leveraging skills such as driving an engaging conversation, building connections, effective listening, and asking questions. You will guide our customers by recommending offers and promotions on our products and services that best meet their needs. This is a 3 month freelance contract that can be done remotely at home with a computer capable of running all systems and corporate software efficiently and a fast and reliable internet connection. JOB DESCRIPTION: ? Contact prospective clients by both phone and email ? Update and develop prospect list ? Vet prospect list for warm and cold leads ? Showcase solutions that our company can offer to prospects ? Use DB, CRM to track progress and make regular reports to management ? Close prospective sales and hand it off to key stakeholders for billing and invoicing ? Liaison and coordinate details of catering service, other needs and requirements ? Troubleshoot customer concerns and complaints and escalate to key managers for solutions ? Stay up to date on latest catering or service offers of the company ? Full understanding of the company's catering menu and offering. Ability to sell and advise potential customers with recommendations ? Complete follow up calls to check-in on existing customers ? Other miscellaneous tasks related to the above. Requirements ? Graduate of any bachelor degree. Preferably in Sales or Business-related field ? At least 2-3 years experience in an outbound sales (voice) role, preferably with US clients. ? Experience working for the F&B or Restaurant / Catering industry is a big plus. ? Excellent English spoken and written, without an accept preferred. ? Has own laptop or desktop computer, with a fast and reliable Internet connection (with data backup) with specs capable of doing the work. ? Willing to work graveyard shift or odd hours (US Pacific Time). ? Has a quiet and distraction-free workspace at home. ? Strong attention to detail and ability to meet deadlines. ? Excellent communication and collaboration skills. ? Ability to work independently and remotely. ? Owns a fast computer or laptop capable of running required applications and software and has a fast and reliable Internet connection (at least 50-100MBPS) that can also run voice and Internet telephony. WORK HOURS ? Work from home. Full-time freelancer, contractual position ? Work Schedule: Monday to Friday 7AM to 4PM Pacific Time USA ? Any overtime needs to be pre-approved by the client ? 8 hours guaranteed work, 1 hour break, 5 days a week, 2 days off per week ? US Holidays are off and unpaid