English at 90% is required.
- Fluent in Spanish and English (written and verbal).
- Minimum of 3 years of experience as a Freight Broker.
- Strong knowledge of the transportation industry ranging from import, export, cross border, port terminals, and or supply chain.
- Knowledge of United States Transportation regulations, compliance, geography, and markets.
- Effective negotiation and communication skills, ability to multitask, and a strong sense of urgency.
- Experience in transportation sales and account management.
- Effectively manage customer and carrier relationships.
- Proficient with computers including using transportation management software for dispatching and tracking shipments.
- Proficient with but not limited to: Outlook, Teams, Excel.
- Ability to work in a fast-paced and pressured environment.
- Source and secure new transportation lanes, carriers, and customers for freight transportation.
- Understand market conditions and analyze information to make timely and effective decisions.
- Use effective negotiation and sales strategies in discussing pricing and selling services with the customer.
- Negotiate rates and terms with carriers aligned with pre-determined company rate tables.
- Dispatch drivers for U.S. Domestic shipment pick-ups and deliveries.
- Coordinate and schedule shipments, ensuring timely delivery.
- Develop and maintain positive customer and carrier relationships.
- Promote compliance with DOT regulations and establish internal policies and guidelines.
- Resolve any issues or delays in transportation, ensuring customer satisfaction.
- Maintain accurate records of all transactions and communications.
- Responsible for growing and retaining a customer portfolio.
- Cultivate opportunity to meet & exceed monthly net revenue and volume expectations.
- Understand negotiated payment terms and processes and ensure timely invoicing through monthly reviews.
- Established effective working relationships with internal departments.
- Report and present key performance metrics to Executives.
- Other duties or responsibilities, as assigned, according to the team and/or country specific requirements.
Other Points of Interest:
- Christmas 'Aguinaldo' Bonus
- Direct Deposit
- Paid Vacation
- Office Space Available
- Remote work can be considered.
Pay: $35,000.00 - $45,000.00 per month
**Experience**:
- Broker or related: 3 years (required)
**Language**:
- English (required)
Work Location: Hybrid remote in 22010, José Clemente Orozco -1A, Zona Urbana Rio Tijuana
