Front Desk Executive

Gaba Telepsychiatry is looking for Front Desk Representative.As a Healthcare Customer Service Provider, your primary responsibility is ensuring patients feel welcomed and supported.In this role, you will serve as the initial point of contact, requiring a genuine sense of empathy, compassion, and understanding for those seeking mental health support. Your contribution to their well-being is significant, making your role essential in their journey.Excellent people skills and superior organizational abilities are crucial to excel in this position.You will handle calls regarding appointments, patient check-in, and check-out, collect patient balances and payments, schedule appointments, send and receive correspondence, and perform other administrative duties.**What are we looking for?**Ensuring the patient experience is enjoyable and easy!- A reliable individual with a professional and empathetic demeanor- Is compassionate, patient, and helpful- Is organized and detail-oriented- Is a resilient problem solver- Has strong people skills- Has excellent verbal communication skills- Has Healthcare Customer Service Experience as a Patient Care Management or Customer Service Representative- Experience with CRM or Scheduling Technologies is a big plusTo apply, please submit your resume, a cover letter, and any relevant certifications.Pay: $8,000.00 - $25,000.00 per month**Experience**:- Customer Service: 3 years (required)- Healthcare Industry: 1 year (required)**Language**:- English (required)