Front Desk Supervisor

Detalles de la oferta

Job Description - Front Desk Supervisor (HOT0B3QL)Work LocationsHilton Cancun an All Inclusive, Carretera Federal Cancun - Tulum, Cancun 77569A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:Supervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team have a current knowledge of hotel products, services, pricing, and special promotional offers, as well as daily VIP and special eventsAdvise your shift team of any special events or VIP guests in the hotel that dayMonitor the appearance, standards, and performance of team members with an emphasis on training and teamworkMaximize sales revenues through up-selling and marketing programsManage guest requests, inquiries, and complaints promptly and completelyMaintain the professional appearance of the Front Desk with a focus on hospitality and guest serviceWhat are we looking for?A Front Desk Supervisor serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:Front Office experience in the hotel, leisure, and/or retail sectorStrong commercial/business awareness and demonstration of sales capabilitiesCalm, organized work ethic with the ability to prioritize and meet deadlinesExcellent supervisory, interpersonal, and communication skillsA passion for delivering exceptional levels of guest serviceIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:A relevant supervisory/management certificate/diploma or degreeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

Cajero - Facturista

**Vacante para la empresa KAPTA RH en Centro -Tulum, Quintana Roo**: **Cajero/Facturista **¿Te gustaría formar parte de una comercializadora líder en aliment...


Desde Kapta Rh - Quintana Roo

Publicado 9 days ago

Auxiliar Administrativo Y Contable

SOLICITAMOS AUXILIAR ADMINISTRATIVO / CONTABLE Lic. en Administración, Contabilidad o similares. **Funciones principales**: - Provisión de facturas - Revi...


Desde Grupo Goba - Quintana Roo

Publicado 9 days ago

Auxiliar Administrativo Del Area Comercial

_Grupo Libera es una empresa yucateca líder en el sector patrimonial y de inversiones con presencia en toda la república mexicana._ - Está avalada con los si...


Desde Grupo Libera - Quintana Roo

Publicado 9 days ago

Asistente De Dirección

Brindar atención y servicio de calidad a la Dirección General, analizar la información de la empresa, proponer mejoras, coordinar y controlar el envío y rece...


Desde Vidrio Sur - Quintana Roo

Publicado 9 days ago

Built at: 2024-11-05T19:41:11.614Z