Company Description**Why work for Accor?****We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.****By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.****Job Description**:**First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Supervisor with Fairmont Mayakoba.** **As a Front Desk Supervisor, you will show your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey.****_ What you will be doing:_**- **Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.**:- ** Take initiative to add a personalized experience**:- ** Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling**:- ** Ability to adapt and achieve stipulated goals.**:- ** Communicate and liaise effectively with other leaders in the department and hotel.**:- ** Responsible to balance operational, administrative and team member needs.**:- ** To understand and promote the hotel's and departmental vision.****Qualifications**:- ** Service focused personality is essential and prior experience as a Front Desk Supervisor.**:- ** Strong Interpersonal and problem solving abilities**:- **Prior experience with Opera operating system**:- **Fluent in English, other additional languages are a plus**.**Additional InformationDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-DNI