Front Office Specialist (North America)

Job Responsibilities:- taking calls and providing initial advice to B2B partners in English language; - communication with partners about the on-going cases, providing regular updates on the progress; - helping other operation teams with the communication in English language; - handling info requestsfor B2B partners; - recording information in the CRM system about work done; Key Qualifications:- knowledge of English at Advanced level: capability of speaking on the phone in English and writing in business English; - ability to learn quickly and be results-focused and stress-resistant; - multi-tasking skills;- possession of a strong sense of empathy; - responsibility and carefulness- professional experience in the travel industry or in a concierge agency, ???, DMC or tour operators (as an advantage); We Offer You:- remote work; - schedule 2/2 (12.00-00.00 GMT-6); - a young and active team of super specialists; - interesting and ambitious tasks that will take you to the next professional level; - learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it; - corporate discounts onhotels and other services.**Salary**: $16,000.00 per monthWork Location: Remote