.**Become a Sales Champion with Us!****Sales Agent Role Summary**At our company, we collaborate with multiple clients, representing a variety of brands and assisting their customers. All calls are inbound, meaning the customer already has an interest in the product.**Types of Sales**:- **Hard Sales**: Customers are well-informed about the product, often having seen an infomercial. These sales are almost automatic as the customer is ready to buy.- **Trial Sales**: Customers are familiar with the product but might not know the purchase requirements, such as a trial subscription. The customer pays for a trial period, receives the product, and can return it for a refund if unsatisfied. These sales are slightly more challenging because they involve selling the subscription as well as the product.**Additional Opportunities**:- **Clubs**: These are additional subscriptions the customer is eligible for. Agents can add multiple clubs in one sale, significantly increasing their commission potential.**Support and Tools**:Agents receive comprehensive training, support scripts, tools, and continuous support to perform optimally and maximize their commissions. When our agents succeed, we succeed.**Key Responsibilities**:- **Peak Performance in Sales**: Utilize your strong competitive spirit to not only meet but exceed sales goals.- **Customer Insight and Empathy**: Employ your active listening skills to understand and respond to customer needs effectively, providing solutions that resonate.- **Clear and Confident Communication**: Articulate product information in a confident and engaging tone, ensuring clarity and understanding.- **Technical Agility**: Demonstrate proficiency in Windows-based software, coupled with strong multitasking abilities to navigate various sales processes smoothly.- **Adaptive and Quick Learning**: Embrace changes and new sales methodologies quickly, optimizing performance continuously.- **Self-Motivation and Positivity**: Showcase relentless self-motivation and maintain a positive attitude in all sales activities.- **Emotional Intelligence**: Handle challenging customer scenarios with composure and professionalism, utilizing emotional intelligence.- **Exceptional Customer Service**: Strive for top-notch customer service, consistently earning outstanding feedback from customers and management.- **Commitment and Reliability**: Exhibit a high level of commitment by adhering strictly to the working schedule and upholding company standards.**Qualifications**:- Proven experience in sales or a related field or- Recent Call Center experience, retention preferable.- Strong communication and interpersonal skills.- The ability to work independently as well as collaboratively in a team.**What We Offer**:- A dynamic, supportive work environment.- Competitive salary with performance-based incentives and opportunities for additional earnings through overtime.- Professional growth and advancement opportunities
