**Why Monte Cristo Ironworks?
**Monte Cristo Ironworks is a family-owned company that's been crafting high-quality steel doors in Oklahoma for over 18 years.
We believe in delivering unique craftsmanship and exceptional customer service.
If you're looking for a role where your work matters and you can grow with a company that values you, this is the place for you.
We don't micromanage.
We trust you to get things done and provide real opportunities for growth and development.
**Role Responsibilities**As our Service Coordinator, you'll be responsible for:- **Managing scheduling** to keep our service teams on time and organized.- **Communicating with customers** to confirm appointments, provide updates, and address any questions or concerns.- **Resolving scheduling conflicts** and ensuring the service team operates efficiently.- **Maintaining organized records** of service calls, invoices, and payments.- **Ensuring customer satisfaction** by providing timely updates and addressing any issues promptly.- **Collaborating with leadership** to reduce stress and streamline day-to-day operations.- **Proactively identifying issues** and solving them before they escalate.- **Delivering a seamless service experience** for both customers and the internal team.
**Who We're Looking For**You're a perfect fit for this role if you:- **Keep things organized** like a pro, even when there's a lot going on.- **Communicate confidently and professionally in English**, handling customer and team interactions with ease.- **Build strong relationships** and have the empathy to understand both client and team needs.- **Take initiative** and solve problems before they even come up.
You don't wait for directions—you make things happen.- **Have a goal-driven mindset**, always thinking about how to move things forward and improve our service.
**Compensation**- **Competitive Pay**: USD $1,400-USD $1,800 per month, full-time.- **Room to Grow**: As we expand, so do your opportunities.- **Trust and Autonomy**: We respect your ability to manage your responsibilities without micromanagement.- **A Great Team**: We value innovation, problem-solving, and we genuinely enjoy doing great work together.