Functional Consultant Jr

· Participate in the identification and documentation of customer's NetSuite value.
· Drive a high degree of satisfaction and reference ability.
· Understand customer business processes.
· Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
· Proactively propose solutions to customers based on the knowledge of the account and business.
· Work alongside other team members with high functional and technical skills.
· Perform moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes.
· Participate in driving the approach to remediate gaps and consensus with the Customer.
Required Qualifications: · Proven experience with defining requirements for complex customization and integrations.
· Graduate of Business Administration, Accounting, or Engineering.
· Strong communication skills.
· Advanced English proficiency.
· Passion for driving customer satisfaction.
· Experience in job activities that involve direct interaction or contact with a client or customer.
· 1 to 3 years of consulting, accounting, or customer management experience.
· ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365).
Career Level: IC1

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