.**The Compl Bus Control Group Mgr is accountable for management of **complex/critical/large** professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.****Responsibilities**:- ** Oversees the building and maintaining the control/audit function working across a region/business**:- ** Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.**:- ** Leads team to develop process improvements and value for end users via control team.**:- ** Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies.**:- ** Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.**:- ** Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.**:- ** Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.**:- ** Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing
