**Join our Team**:
**About this opportunity**:
- Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customer and its business, operations and objectives.
- Improve Value Creation and create the tecno-commercial evolution plan for the central team to be cascade to all Operations.
- Accountable for sales and local cost per customer(s) both cost of sales and operating expenditure.
Customer has presence in: Headquarters in Mexico (CEO, CTO, CIO, CFO, etc) but the group has business on +18 countries within 4 CUs in MELA (LAN, LAS, NOCE, SEME)
- Direct reports to KAM AMEX: 6 Technical & Commercial roles.- Responsible for consolidated customer contribution and cash-flow incl working capital.
- Accountable for customer relations including customer satisfaction and loyalty.
- Accountable for developing a long term business relation and actively contributing to making customers successful.
- Accountable from start to finish of the sales process including cash conversion clauses.
- Lead and drive a team to deliver results in a complex, changing environment, ensuring business decisions aligned with our compliance culture and company principles.
- Make sure Ericsson increases the share of CAPEX and OPEX participation of the customer investments and create the strategy to be implemented from a technical and commercial perspective within the other markets/KAMs.
- Potential Job Role Performance Metrics- NS, OB, KA contribution
- Customer Satisfaction
- Value Creation metrics (e.g. Working Capital Days, WC/NS, ITO days, etc)
- Share of wallet Tools & Resources
- Salesforce and Premium Proposal
**The skills you bring**:
**Behavioral Competences**
- Entrepreneurial & Commercial Thinking
- Deciding & Initiating Action
- Persuading & Influencing
- Strategic thinking & execution
- Ethics & Compliance
- Relating & Networking
- Delivering Results & Meeting Customer Expectations
- Coping with Pressure and Set Backs
- Negotiation skills and closing background.
- Applicable process connected to Job Role- Works mainly in the sales process but also other processes.
- T&E.
**Qualifications and experience**
- Master of Business Administration, Master of Science or similar
- 7-10 years' experience of relationship sales
- 7-10 years of experience from ICT industry
- Minimum 5 years in leadership positions
- Qualifications and experience may differ depending on size and scope of position
- Bilingual (English/ Spanish)
**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**:
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
