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**Job Number** 24096814**Job Category** Property Leadership**Location** Mexico Regional Office, Ejercito Nacional No.
350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?
** N**Relocation?
** Y**Position Type** Management**Must be fluent in English and Spanish.
****JOB SUMMARY**Functions as the primary strategic business leader of the MSB property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment.
Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increasing profit and market share.
Leads the team in the development and implementation of property-wide strategies.
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
Strives to align the objectives and goals of Marriott and property owners to achieve brand positioning and success.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
The GM is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
**CANDIDATE PROFILE****Education and Experience**- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area.OR- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area.
**CORE WORK ACTIVITIES****Business Strategy Development and Execution**- Stays current with industry trends and monitors strengths and weakness of competition.- Develops and executes business plans designed to maximize property customer satisfaction, profitability, and market share.- Verifies that property business plans are aligned with Marriott brand business strategies.- Translates Marriott global strategic plan into one that can be executed on property.- Experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability.
**Managing Property Operations and Department Budgets**- Verifies that service programs are in place and executed against (e.G., Refreshing Business, Service Snapshots, Service So Memorable, etc.
).- Provides timely, real-time feedback to management and hourly employees on service and operational standards; including feedback on even the smallest of service and operational details