.**Who We Are***Who We Want***What You'll Do**- Accountable for the financial performance of the Mexican services division at Arrive Logistics.- Sets overall volume and margin expectations, in a multi-year approach, for service offerings related to cross border Mexico and domestic Mexico freight- Oversees Arrive's Mexico operations and drives adherence to workplace conduct of Arrive's Mexico offices.- Sets, articulates, and leads service line vision and direction across the department and the Arrive organization.- Support various Mexico-based leaders such as finance, HR, and recruiting- Drives business decisions by utilizing analytics and leveraging organizational resources and technology to improve efficiency, productivity and meet financial targets for the Mexican Services division.- Builds, manages, and leverages internal relationships to ensure collaboration, capacity alignment, issue resolution, and service improvements to maximize efficiencies and deliver results.- Collaborate with the Carrier Sales Leadership, both in Mexico and in the appropriate domestic regions, to ensure efficient capacitys- Collaborate with Business Development Leadership to ensure aligned growth strategies, training initiatives, and account management- Create a culture in line with Arrive's relentless attitude, energy, and passion to support its customers.- Partner with Global Partnerships to maximize impact of BPO organizations- Support Accounting, Legal, and HR leadership with Mexico Vendors supporting the respective departments- Review and monitor daily, monthly, quarterly reports and analytics tied to division performance.- Possesses a broad understanding of the service expectations of cross border Mexico / domestic Mexico freight offerings and leverages resources appropriately to sales growth and build customer solutions.- Provide context and insight to the Marketing department for cross border and domestic Mexican freight initiatives.- Responsible for the annual workforce planning process and partners with Talent Acquisition to recruit, select, and onboard qualified and diverse talent.- Manages the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training and developmental tools.- Responsible for oversight of logistics and facilities management for Arrive's Mexico office. Partner across departments to ensure smooth onboarding, engagement and offboarding of Mexico office employees.- Actively leads and/or participates in various industry, community and campus activities.**Qualifications**- Bachelor's degree from an accredited college or university- Legal ability to work full time in Mexico as either a permanent resident or through a work permit.- Fluency in Spanish and English- Minimum 10 years logistics experience with 5 years specifically focusing on Cross-Border Mexico / Domestic Mexico service offerings.- Minimum 5 years of people management experience