Compensation Type: Yearly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
**Location**:
Rancho Pescadero
- Journey to where your mind opens, your body heals, and your soul revives.
Rancho Pescadero is an awakening - an exploration that encompasses the free spirit, rich culture, and lyrical beauty of Baja California, Mexico. Where wellness is experienced in its most complete sense: the joy of living well. Serene, impeccably refined accommodations are infused with authentic Baja texture and character.
Locally sourced materials. Fine têxtiles. Original art. Thoughtful layouts with terraces, private plunge pools and other luxurious amenities. This is hospitality inspired by the spirit, culture and natural beauty of Baja Mexico: an effortlessly luxurious escape.
Overview:
The General Manager is responsible for continually focusing on achieving resort profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the resort.
**Responsibilities**:
- In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.- Play a pivotal role in resort sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.- Tour the operating departments daily, making adjustments as needed via department heads.- Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.- Meet all financial review dates and corporate directed programs in a timely fashion.- Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.- Develop managers for future advancement through competency training and corporate sponsored training programs.- Participate in required M.O.D. coverage as scheduled.- Maintain direct contact with and monitor the development of management trainees.- Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.- Oversee and assist in the Highgate Hotel budget process as required.- Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments.- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.- Ensure complete processing of invoices daily by using the A/P process.- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.- Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.- Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.-
- Perform all Executive Committ
