.MXN 800,000 - 1,000,000Company DescriptionWe are far more than a worldwide leader. We are more than 230,000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences. Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.ACCOR HOTELS - Feel Welcome in more than 5300 hotels in 110 countries.We are a collection of 4 exclusive Luxury brands: Sofitel Legend, Sofitel, MGallery, and Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.Sofitel Luang Prabang is a luxurious hotel set within a beautifully restored French colonial villa, combining traditional architecture with modern elegance. Surrounded by lush gardens, it offers a serene atmosphere, ideal for relaxation. Guests can enjoy spacious rooms featuring sophisticated decor, luxurious amenities, and stunning views.3 Nagas Luang Prabang - MGallery is a boutique hotel that captures the essence of local heritage. Housed in three beautifully restored historic buildings, the hotel exudes a charming and intimate atmosphere. Guests can expect cozy rooms with handcrafted furnishings and modern conveniences.Job DescriptionThe General Manager, reporting to the Senior Vice President of Operations, is responsible for overseeing the daily operations of both hotels in alignment with company standards, mission statement, vision, and values. Key responsibilities include:Financial Performance: Maximizing revenue and profitability by implementing effective financial strategies and monitoring performance metrics.Guest Satisfaction: Ensuring a high level of guest service and satisfaction through staff training, quality assurance, and guest feedback initiatives.Team Development: Fostering a positive work environment that encourages staff development, training, and retention, enhancing overall team performance.Strategic Leadership: Leading the development and communication of clear strategies, goals, and objectives for the hotels, ensuring alignment with corporate vision.Operational Excellence: Developing, implementing, and monitoring operational plans to optimize efficiency and service quality across all departments.Owner Relations: Building and maintaining positive relationships with hotel owners, providing regular performance updates, and addressing any concerns.Performance Maximization: Continuously seeking opportunities to improve operational performance and guest experiences while aligning with brand standards.The General Manager plays a pivotal role in the success of the hotels, ensuring that both financial and operational goals are met while maintaining a strong focus on guest satisfaction and team engagement.QualificationsPrevious experience working in Laos is an added advantage.Prior 5+ years experience in luxury hotel management is essential