The General Services Waiter is an entry-level professional responsible for performing support tasks to ensure a positive dining experience, in coordination with the Corporate Services function. The overall objective is to work as part of a team to engage customers, complete tasks efficiently and accurately, and mitigate potential issues and customer complaints.Responsibilities:Greet and serve customers, provide detailed information on menus, perform front-of-the-house duties and collect the billProvide detailed menu information when asked (e.G. about portions, ingredients or potential food allergies)Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.G. parties)Inform customers about the day's specials and offer menu recommendations upon request; upsell additional products when appropriateTake accurate food and drinks orders, using ordering software, order slips or by memorizationCheck customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beveragesCommunicate order details to the Kitchen Staff and check dishes and kitchenware for cleanliness/presentation prior to serving; ensure compliance with health department regulations and report any problemsPrepare tables in advance by setting up linens, silverware and glasses; maintaining a tidy dining areaDeliver check and collect paymentAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:1 year of relevant experience requiredFood safety training preferredProven work experience as a Waiter/WaitressMoney-handling experienceBasic math skillsEffective communication skillsClient service focusAbility to work various shiftsEducation:High School diploma or equivalentJob Family Group: Corporate ServicesJob Family: General ServicesTime Type: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr