.The Sales Support Intmd Analyst is a developing professional role.
Deals with most problems independently and has some latitude to solve complex problems.
Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Applies analytical thinking and knowledge of data analysis tools and methodologies.
Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
Typically deals with variable issues with potentially broader business impact.
Applies professional judgment when interpreting data and results.
Breaks down information in a systematic and communicable manner.
Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
Moderate but direct impact through close contact with the businesses' core activities.
Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities**:- Provides day-to-day client servicing, handle and provide timely resolution to client issues.- Validates client data and documentation in relevant systems.- Takes the lead to coordinate and follow-up across internal departments to solve client needs.- Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.- Analyzes client data and provides reporting as needed.
**Qualifications**:- 2-5 years relevant experience**Education**:- Bachelors/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.Experiência y conocimiento laboral- Experiência en el sector financiero- Conocimiento de segmentos de alto valor neto y experiência del cliente- Experiência en planeación, implementación y ejecución de campañas de comunicación y marketing- Gran capacidad de análisis de información y elaboración de informes- Manejo de bases de datos en Excel- Fuertes habilidades de negociación y comunicación- Implementación y seguimiento de procesos y controlesNível de estudios:- Licenciatura terminada en Mercadotecnia, Administración, Ingeniería, Comunicación, Relaciones Públicas o afines.- Manejo del idioma inglés indispensableFunciones principales:- Definición, planeación, coordinación e implementación de estrategia de campañas de comunicación a clientes- Relación con marketing (Solicitud de Campañas, Revisión de materiales, Juntas de Planeación, VoBos de Institucional y Control Marketing)- Principal contacto entre Marketing, Legal, Compliance, BlackRock, Negocio, Vinculación, etc- Relación con las gerencias de producto (Crédito Prenda Bursátil, BLK, FX, Digital, TDC, Laboratorio de Inversión, Productos Estructurados, NPS, Cuenta Maestra, etc