.The Compl Bus Control Group Mgr is accountable for management of complex/critical/large professional disciplinary areas.
Leads and directs a team of professionals.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
Applies in-depth understanding of the business impact of technical contributions.
Strong commercial awareness is a necessity.
Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Some external communication may be necessary.
Accountable for the end results of an area.
Exercises control over resources, policy formulation and planning.
Primarily affects a sub-function.
Involved in short- to medium-term planning of actions and resources for own area.
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:- Oversees the building and maintaining the control/audit function working across a region/business- Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.- Leads team to develop process improvements and value for end users via control team.- Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies.- Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.- Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.- Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.- Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing