Patrique Mercier Recruitment is excited to expand our team with the addition of German Speakers for a call center located in beautiful Greece!
We offer an enticing relocation package that includes your flight and complimentary accommodation for 4 weeks to help you settle in comfortably.
In this role, you will be the main line of support for our German-speaking clients, providing outstanding customer service through various communication channels.
Your ability to resolve issues and answers inquiries will play a crucial role in maintaining high customer satisfaction levels.
Key Responsibilities Provide exceptional customer support to German-speaking clients via phone, email, and chat Actively listen to customer concerns and deliver effective solutions Document all customer interactions accurately, following up as necessary Collaborate with team members to improve service quality and efficiency Stay informed about the company's products and policies Adhere to the company's guidelines and standards for customer engagements Requirements Fluency in German and English, both written and spoken No previous experience required; full training will be provided Strong communication skills with a focus on customer engagement Ability to handle stressful situations with a calm demeanor Willingness to learn and work effectively in a team-oriented environment Detail-oriented and committed to providing high-quality service Basic computer skills and experience with customer support systems Willingness to relocate to Greece Valid European Passport or ID Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )