**Job Description**:
**Job ID**:
- 368475**Company**:
- Siemens, S.A. de C.V.**Organization**:
- Smart Infrastructure**Job Family**:
- Quality Management**Experience Level**:
- Mid-level Professional**Full Time / Part Time**:
- Full-time**Remote vs Office**:
- Office/Site only**Contract Type**:
- Permanent- We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens!- Diversity and inclusivity focused.
- Freedom and a healthy work
- life balance
- Embrace our flexible work environment with home office and flex hours, working to reach goals.
- Been a part of a culture of constant recognition and rewards for your great ideas!
- Solve the world's most significant problems - Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
What will you do?- Implements overarching quality mission and strategy, and ensures implementation of an open quality culture, for all assigned quality areas. Acts as quality consultant for own organization.**Responsibilities**:
- You are handling with your local team all warranty topics as a second level support concerning our Medium Voltage switchgears and Vacuum Circuit breakers- You are Defining with your team site activities by remote support, dispatching of technicians to customer site, on site product training and delivery of spare parts- You are escalating to the Quality Management in case of critical topics as well reporting the cases to the Global GCC Head- Your are reporting your KPIS (Manpower Assignment, Budget, Customer Satisfaction, e.g.) to the Global GCC Management- Together with the global GCC Head you ensure the implementation of QM&GCC strategy at your location for the aftersales market- You are working on continuous improvement measures on the products and services with the Operation and R&D Team- You assure that all your GCC employees are trained regarding Healthy and Safety with the focus of on site services**Requirements**:
- ? Degree in mechanical / electrical engineering or equivalent- ? At least 5 years of site experience - preferably leadership experience and 2-3 years of service experience- ? Knowledge of Installation, Maintenance or repair for medium voltage switch gears and Circuit Breakers- ? English language on a professional level as well as local languageEqual Employment Opportunity Statement
