.**Job Description**:**Job ID**:- 368475**Company**:- Siemens, S.A. de C.V.**Organization**:- Smart Infrastructure**Job Family**:- Quality Management**Experience Level**:- Mid-level Professional**Full Time / Part Time**:- Full-time**Remote vs Office**:- Office/Site only**Contract Type**:- Permanent- We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens!- Diversity and inclusivity focused.- Freedom and a healthy work- life balance- Embrace our flexible work environment with home office and flex hours, working to reach goals.- Been a part of a culture of constant recognition and rewards for your great ideas!- Solve the world's most significant problems - Be part of exciting and innovative projects.- Engaging, challenging, and fast evolving, cutting edge technological environment.- Opportunities to advance your career and mentorship programs on a local and global scale.- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.- Participate in our celebrations, social events and offsite business events.What will you do?- Implements overarching quality mission and strategy, and ensures implementation of an open quality culture, for all assigned quality areas. Acts as quality consultant for own organization.**Responsibilities**:- You are handling with your local team all warranty topics as a second level support concerning our Medium Voltage switchgears and Vacuum Circuit breakers- You are Defining with your team site activities by remote support, dispatching of technicians to customer site, on site product training and delivery of spare parts- You are escalating to the Quality Management in case of critical topics as well reporting the cases to the Global GCC Head- Your are reporting your KPIS (Manpower Assignment, Budget, Customer Satisfaction, e.G
