.POSITION SUMMARYThe Global Forwarding Coordinator role is for a conscientious individual with excellent communication and customer service skills. The Global Forwarding Coordinator multi-tasks and prioritizes duties in a fast-paced environment while providing exceptional service. The Global Forwarding Coordinator supports, collaborates and assists global forwarding personnel with customer shipment details.DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consist of, but are not limited to, the following:Understand the processes involved in international shipping from purchase order to delivery of cargo at ultimate destinationAssist GF personnel and other third parties with inquiries and problem resolutionGenerate, file, and maintain up-to-date and accurate customer records, reports, shipment documentation, etc.Provide tracking and tracing services for customer shipmentsProvide support and backup for the delivery and turnoversPerform load-auditsProvide reporting and documentation collection support to global forwarding personnel and ensure customer data integrityEnsure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standardsOther duties or responsibilities as assigned according to the team and/or country specific requirementsQUALIFICATIONSRequired:High school diploma or GEDSite Specific: Fluent in Spanish and English (written and verbal)Preferred:Minimum 2 years of previous working experienceCustoms knowledge / experience is a plusProficient in Microsoft Office Suite of programsAbility to work in a fast-paced and deadline-driven office environmentExcellent verbal & written communication skills and phone etiquetteAbility to multi-task, prioritize, and manage time effectivelyAttention to detail and accuracyValues a diverse and inclusive work environmentCH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.BenefitsWe offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.Why Do You Belong at C.H. Robinson?C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy