Job Description - Groups Coordinator (HOT0AS1D)Job Number: HOT0AS1D
Work LocationsWork Locations: Hilton Vallarta Riviera All Inclusive Resort, Carretera Barra de Navidad Km 4.5, Zona Hotelera Sur, Puerto Vallarta 48390
A Groups Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure.
What will I be doing? As Groups Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
Adhere to the events and group yield policy in order to maximize revenueDevelop and maintain a customer databaseGenerate and develop sales leads and contact potential clients to build business relationshipsResearch local competition and local eventsManage administrative requests as directed by the Management TeamManage an events schedule to maximize yieldBuild strong relationships with customers, Guests, and Team Members to gain a full understanding of their needs and work to serve them effectivelyArrange and carry out Hotel show roundsEnsure the complete administration and execution of all planned eventsParticipate in hotel promotional activitiesWhat are we looking for? A Groups Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Good organizational and administration skillsPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceConfident telephone mannerHigh level of IT skillsExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of hotel property management systemsPrevious experience in a Conference and Events functionRelevant degree in a business discipline from an academic institutionWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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