.Company OverviewDiDi Global Inc. is the world's leading mobility technology platform.
It offers a wide range of app-based services across markets including Asia-Pacific, Latin America, and Africa, including ride hailing, taxi hailing, chauffeur, hitch, and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.
It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world's transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations.
DiDi strives to create better life experiences and greater social value, by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.Team OverviewAs a Growth Experience Sr. Analyst, you will be at the heart of our Latin American Driver Communities operations.
You will manage key aspects of our initiatives, drive growth through innovative initiatives supported by strategic analysis, and operate the program in a high-paced, startup-like environment.
This role requires strong project management skills, feeling comfortable solving ambiguous problems, and a lot of passion for getting from 0-1.Role ResponsibilitiesKey Responsibilities:Operational Management: Oversee and streamline the daily operations of Driver Communities in Latin America.
Manage product launches, ongoing projects, and ensure smooth execution of operational processes.Strategic Analysis: Conduct in-depth analysis to identify growth opportunities, optimize performance, and solve complex problems.
Utilize data-driven insights to guide decision-making and strategy.Project Management: Lead and manage multiple projects simultaneously.
Develop project plans, timelines, and deliverables while coordinating with cross-functional teams.Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders.
Communicate effectively in both English and Spanish to ensure alignment and address any issues or concerns.Product Development: Collaborate with product teams to enhance and adapt offerings based on community needs and market dynamics.
Drive improvements and innovations within the product suite.Ambiguity Navigation: Tackle and resolve ambiguous and complex problems with creativity and critical thinking.
Adapt quickly to changing priorities and fast-paced environments.Role QualificationsExperience: Minimum of 4 years of relevant experience in operations, growth, project management, or a related field.
Experience in tech-driven environments is highly preferred.Education: Bachelor's degree in Economics, Business, Industrial Engineering, or a related field.
Advanced degrees or certifications in relevant areas are a plus