L**anguage Requirement**: This position will have daily interaction with Documents, systems and business partners and customers all in English. Complete fluency in reading, writing and speaking English is mandatory. P**rimary Skills Required**: D- emonstrated capability to build and maintain good business relationships with diverse groups E- njoys complexity, problem solving and issue resolution F- lexibility on working hours given global nature of the roles and time zone differences P- roven vehicle order management system knowledge A**dditional Skills Preferred**: Experienced user in all MS Office software, including Word, Excel and PowerPoint. E**xperience Required**: Aminimum of 4 years Business Analysis experience (in Field / Sales operations, or scheduling areas)GOaLS R- eview, coordinate, and release orders for assigned markets to production sources I- dentify order errors and work with appropriate activity to resolve build-ability issues P- oint of contact for Business Unit and Affiliate order inquiries P- roforma invoice creation M- anage order process exceptions, working with Codification, Plants, and Product Marketing F- acilitate actions regarding: Order modifications & amendments, dealer and/or port diversions, and scheduling of orders, and system issues investigations M- anually coordinate the cancellation of orders in both JMC and GTS systems since JMC does not transmit order cancellation data to GTS L- earn and use new functionality in GOaLS to spec change WERS orders P- lace orders on Scheduling Hold in WERS/GOB I- nvestigate and solve issues related to orders being locked into a single status, working with JMC and WERS/GOB to accept orders M- anually coordinate the spec changes & cancellation of orders in both SAMIS and GTS systems since Ford Argentina does not transmit this data to GTS F- acilitate order management using new status points related to Argentina and WERS based plants (essentially learning two new ordering systems and related process flows) M- anage cross-business unit and cross-production type (KD versus built-up) diversions P- oint of contact for Business Unit and Affiliate order inquiries P- roforma invoice creation FTC/QAD M- anage inventory by ensuring all vehicles produced are invoiced prior to vehicle shipment C- oordinate and liaise with Credit Department, Dealers, and Business Units to ensure financial policies and contract stipulations are followed and financial coverage is in place prior to vehicle shipment R- e-invoice Dealer Orders as required in QAD - to support shipping and/or credit changes, diversions, and COV (Certificate of Origin) needs M- anual Sales order creation when required Miscellaneous R- eport department Order-to-Delivery (OTD) metrics M- anage dealer profiles in support of maintenance (audits), new dealer launches, and new source launches Review all Business Objects weekly and required special reports C- oordinate and maintain all audit related documentation L