Guest Coordinator

**Guest Coordinator for Short Term Rentals****What you will be doing**:- Guest interactions include responding to questions and sending quotes via text and over the phone.- Troubleshooting basic issues with guests (internet, utilities, maintenance)- Collecting battery levels and reporting to housekeeping- Collect listing data information from booking platforms- Audit information output to booking channels- Inputs Work Orders for housekeeping and maintenance- Writes reviews for guests- Maintains the event calendar- Assists housekeeping with guest coordination- More tasks as you grow with the companyWork hours:During training hours will be Monday through Friday 9 am to 5 pm ESTAfter training the hours will be Wednesday to Friday 2:00 pm to 7:00 pm Saturday and Sunday 9:30 am to 5:30 pm EST.Possible on call in the evenings.What we are looking for:- Customer service experience- Positive attitude- Team player- Motivated to Learn- Reliable- Hard Working and Driven- Great Time Management skills- Able to follow instructions by detail- Able to Multitask- Experience working with Excel, Word, and Administrative Skills- Clear-speaking English skills- Must be able to write English using proper grammar and punctuation- MUST HAVE A RELIABLE INTERNET CONNECTIONPay:140 MXN per hour**Job Type**: Part-timePart-time hours: 30 per week**Salary**: $140.00 per hour**Language**:- English (required)