About position. We are revolutionizing the oral care industry through our cutting-edge teledentistry technology and vertically integrated model.As Head of CRM & Data Science you will to set and monitor marketing strategies that will foster profitable long-term relationships with clients.In this role, you will coordinate with our Sales and Marketing directors to boost our company?s market presence and increase customer engagement.**Responsibilities**:- Identify and consolidate CRM team's tooling capabilities and needs to further improve results. - Support the journey of eCommerce customers. - Support in the operation and changes of the Customer Importante empresa on the site, seeking the understanding of the customer. - Management of the communication journey with the customer after online purchases. - Improve the Importante empresa and communication with the client. - Increase the technological capabilitiesof the company. - Support and constant education to users of CRM tools for their use. - Support the Marketing funnel.**Requirements**:- Have a degree in Engineering, Mathematics, or related fields. - Extremely data driven and analytic profile, with high orientation to details and execution SQL, data analytics - Implement automated CRM campaigns and recommendations to increase patients engagement - Analyze performance of current campaigns and iterate in accordance to results and business goals, and share with relevant stakeholders - Work closely with BI and product to enhance CRM activities with new features as user recommendation algorithms to boost campaign performance. - Improve overall CRM performance and help leverage on automation capabilities. - Digital Marketing - Knowledge of metrics, best practices, and innovation. - Have prior Importante empresa in startup roles with a solid track record of success. - Hands-on Importante empresa in using Customer Support platforms and tools for evaluating metrics. - Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. - Highly goal-driven and work well in fast-paced environments. - Possess strong analytical skills and are comfortable dealing with numerical data. - Have excellent communication & interpersonal skills. - Adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments. - Tech Curious. 4393