Head Of Program Management, Latam Global Sales, Latam Global Sales

Head of Program Management, LatAm Global Sales, LatAm Global SalesWant to be hands on and build a new business to help Latin American merchants sell in another country?
Does the challenge of simplifying the complex cross-border selling experience excite you? Do you want to lead the implementation of global solutions spanning multiple systems and teams? If yes, then come join us in our journey of innovation as we drive the selection flywheel for our international customers.

We are seeking a highly skilled, data-driven Head of Program Management to simplify exports solutions on international shipping and product compliance and lead our cross-border education programs. This is a highly-influential role with an important contribution to make improve the existing solutions for merchants to expand their businesses from Latin America to the USA.

The successful candidate will be a self-starter, have strong attention to detail, and will be comfortable assessing and working with multiple sources envisioning what will make marketplace-related services a success in the context. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by the ambiguity or competing priorities to scale a in a new geography. This means you are not only able to own high-level strategic initiatives, but also roll up your sleeves, dig in and get the job done.




Key job responsibilities
• Identify roadblocks for merchants and create projects to solve these challenges.
• Gather and analyze information, formulate and test hypotheses, and develop products and tools that meet Customers' needs.
• Promoting -driving decision making throughout the team
• Collaborate with global product teams to identify and influence development of new products and services
• Addressing barriers through problem solving and coordination with stakeholders
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
• Interface with senior management and other internal and external business/technical partners to communicate program status and risks
• Creating goals and related metrics, track progress and manage through obstacles to achieve your objectives.


- 7+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- English advanced level
- Experience managing, analyzing and communicating results to senior leadership
- Knowledge of SQL

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