The Compl Bus Control Group Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:
- Oversees the building and maintaining the control/audit function working across a region/business
- Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.
- Leads team to develop process improvements and value for end users via control team.
- Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies.
- Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.
- Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.
- Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.
- Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing.
**Qualifications**:
- 10+ years of prior experience in regulatory compliance related work - Internal Audit, Risk management, Internal Procedures and Controls required
- Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation
- Exemplary thought leadership skills; able to build and lead strategic initiatives
- Excellent relationship management skills
- History of interactions with both Internal and External Regulators
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63, Series 65
**Education**:
- Bachelor's/University degree or equivalent experience, potentially Masters degree
**Head of Sanctions Dispositioning Hub (SDH)**
**Job Description**:
Serves as a responsible to manage the Sanctions Dispositioning Hub (SDH) under the Business Sanctions Risk Officer (BSRO) function to effectively manages the alert dispositioning process according to the Global Sanctions Policy and related standards and procedures.
The role requires the management of a multi-disciplinary group for analysis of both Sanctions and non-Sanctions (Anti-Money Laundering - AML) alerts in liaison with Businesses and Global Functions during business-as-usual operation, transformation initiatives and actions related to the divestiture of Citibanamex.
The SDH Head manages the development of the dispositioning team based on diverse key indicators like capacity planning, operational performance, quality assurance, sensitive searches, other, including recognition and effective time management.
**Responsibilities**:
- Managing a team or multiple teams of specialized alert dispositioning professionals, reviewing assignments, coordinating, and conducting periodic staff meetings, and contributing to decisions regarding hiring, compensation, performance appraisals, staff development, training, etc.
- Represent the SDH in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the three lines of defense to provide transparency on initiatives.
- Work with the BSRO, BSROs Business facing representatives, PMO and Sanctions IBCO (MCA and Issue Management) to provide strategic direction and develop all aspects of the SDH e.g., people, process, technology, and governance.
- Ensure proper and effective operational governance of tasks and processes with reference to internal policy and external regulation.
- Partner with ICRM Sanctions and AML on interpretation and implementation of related global Policies and local regulations directly managing the impact in the SDH and Sanctions' control environment.
- Develop training and ad-hoc plans fo