.Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionServiceNow is currently seeking a Head of Solution Consulting to lead a talented team of Solution Consultants in Korea.
You will lead an organization of Pre-Sales professionals that gains our customers' and prospects' technical confidence and will promote the success of the ServiceNow platform.The SC leader must be able to manage technical assets with consideration for sales success as well as financial effectiveness.
The leader must be able to staff, motivate, develop, and retain a presales organization of the highest caliber that is capable of building and enhancing ServiceNow's success in the marketplace.This person should take a prominent role in evangelizing ServiceNow's vision and message while occasionally getting deeply involved in the sales cycle with prominent customers.This leader must be a trusted partner to the Korea leader of Sales.The Head of Solution Consulting is responsible for coordinating a cross-functional team within the SC organization, including approval of training plans, career development planning, conducting regular reviews, and acting as the highest point of escalation in the operative and strategic business of the ServiceNow organization in the region.
This also includes supporting and guiding account management activities including account strategy, high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region.
As the presales leader, this person will need to coach and lead by example to qualify engagements and secure the technical win.Performance Objectives:Participation in regular territory reviews to ensure the Solution Consulting team helps Korea meet expectations.Ensure Solution Consultants in Korea demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution.Coordination of all SCs in the country, including approval of training plans, career development planning, conducting regular reviews, coaching/counseling SCs for their professional growth