**Responsibilities**:
- Supports efforts focused on testing deliverables across the entire software development lifecycle from inception through implementation including management interaction.
- Supports Business Strategies & Policies by association with the respective Test Management/Project Mgmt to drive execution of testing methodology in the development and implementation of comprehensive test plans for effectively validating the functionality of the projects to which they are assigned.
- Modifies existing testing programs for use within the function or develops new testing programs. Influences senior leadership team if and when process changes are needed.
- Has impact on the IT testing through contribution to technical direction and strategy.
- Influences and negotiates with senior leaders (across functions); may communicate with external parties.
- Evaluates directs performance and considerable importance is given to recommendations made for pay increases, hiring, terminations and other personnel actions.
- Partners with outside vendors, clients, and partners in the coordination of testing efforts and process initiatives.
- Works to understand the objectives of our customers by understanding their requirements and how they fit in within the organization and the release, resolving, closing or mitigating gaps and inconsistencies.
- Participates in the development of the objectives of the testing team and will identify and implement work group initiatives focused on achieving these goals.
- Performs other duties and functions as assigned
**Qualifications**:
- 10+ years experience in an IT Quality role with commensurate experience in people management Substantial experience in a senior technology or leadership role
- Developed communication skills to negotiate with others at a senior level; may communicate with external parties
- Proven understanding of testing processes.
- In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management.
- Must demonstrate confidence in their abilities, excellent communication skills, negotiation skills, a consistent commitment to getting the job done, and the ability to collaborate as a both a leader and a team member. Deep technical expertise and business knowledge and be known within the industry
- Deep knowledge of industry rules and regulations and an understanding of what best practice means in running large scale technology environments.
- Client focus, able to operate as a partner to senior business stakeholders
- Demonstrated knowledge of business processes and management structure
- Proven project management skills Ability to effectively organize and prioritize a wide array of critical tasks and issues Ability to motivate and influence professional staff at all levels to achieve stated goals
- Ability to interact with staff at a variety of levels, including very senior audiences, on a variety of internally and function driven deliverables
- Advanced organizational skills to manage the heavy coordination with many individuals at varying levels across regions and functions, operating within limited time frames on deliverables. Teamwork/Collaboration: the position requires extensive teamwork and collaboration across regions and functions successful
- Strategic leader who has a proven track record of working closely with senior business partners and multiple stakeholders. Ability to operate in Global Matrix Environment. Proven ability to operate through influence.
**Education**:
- Bachelor's/University degree, Master's degree preferred**Job Family Group**:
Technology
- **Job Family**:
Technology Quality
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO Policy Statement**.
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