Help Desk Coordinator 2(R)

Help Desk Coordinator 2

**Help Desk Coordinator 2**

**Education**:

- Bachelor in Computer Information Systems, Engineering, Technician, Computer Applications or equivalent.
**Experience**:

- Experience in call center or customer service environments
- Account Administration experience is a plus.
**Conocimientos**:

- Strong troubleshooting skills.
Basic knowledge of printers, PC hardware and software is desired.
- Excellent communication skills.
- English 80% (spoken and written)

**Skills/Knowledge**:

- Excellent customer support.
Strong time management skills required.
- Experience in delivering Level I support services such as password resets, system access administration
- Exposure to Oracle database a plus.
**Responsabilities / Activities**:

- Account Administration for different tools.