Helpdesk Associate Part-Time

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time- Requirements:- Live in Mexico and be a Mexican citizen- Availability to work 22.5 hours per week FROM 7:00AM TO 12:00PM- Advanced English- Looking to work in IT Environment- 6 months of experience in Customer ServiceWe Offer:- Competitive salary- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Opportunity to grow in the companyActivities- General L1 support for hardware and MS Office packages- Answer technical support calls providing and escalating to other support groups- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures**Job Type**: Part-timePart-time hours: 22.5 per week**Salary**: $7,400.00 per monthApplication Question(s):- Do you have an ADVANCED level of English and good pronunciation?